Job Description

 

 

Job Title                       : Application Specialist

Department                  : 生物科学系统部门

Job Location                : Beijing

 

 

POSITION SUMMARY

This position is assigned to provide technical and applications support to our installed Flow cytometry customer base as well as potential customers

 

 

KEY RESPONSIBILITIES

1. Assist the pre-sales process by demonstrating the technical advantages of BDB products to field staff and customers – seminars, webex and coordination of demonstrations to be run locally
2. Work with marketing department and sales staff to ensure BDB provides excellent customer support for Flow Cytometry
3. Work with customers to fully understand the Flow Cytometry technology and help define experimental protocols for Flow Cytometry
4. Act as a primary technical resource for Sales and Marketing
5. Provide marketing department with applications advice, ensuring products are targeted well and the most appropriate product is sold in order to satisfy the customers needs and expectation
6. Resolving technical queries quickly and expertly either over the phone or visiting a customer site
7. Conducting customer training of instrument, software, reagent and consumable systems where applicable
8. Conducting workshops highlighting the technical advantages of BDB Flow Cytometry technology
9. Identify faulty reagents, processes or hardware where they adversely effect system performance
10. Assist customers to utilise instrument and reagent systems both efficiently and effectively so as to maximise customer satisfaction as well as revenues for BDB
11. Conducting in-house training of Sales, Marketing and Support staff wherever a need is identified
12. Facilitating and co-ordinating product trials locally
13. Identify market potential for new products and explore new opportunities by closely aligning with field sales and our customers

 

SKILLS AND ABILITIES

1.      Masters Degree (MS) in a scientific discipline (Cell biology, Clinical medicine preferred).

2.      Excellent scientific skills in the areas of Flow Cytometry

3.      Customer focus and good communication skill

4.      Presentation skill

5.      Result oriented and self-motivated

6.      Planning and organization ability

7.      Teamwork spirit

 

碧迪医疗器械（上海）有限公司

人力资源部

地址：上海市南京西路1168号中信泰富广场30楼

邮编：200041

电话：86-21-32104610

传真：86-21-52925191

简历投递邮箱：cnhr_bd@hotmail.com